Ordering Policy

Prices:
Quoted prices are valid for one week (7 days). For a quote, please contact us either via telephone at 954-241-4440 or via email at uniquities@fdn.com.

Orders:
Must be accompanied with at least a 50% deposit. The remaining balance is due when the merchandise is ready to be shipped. A C.O.D. charge will be applied to all C.O.D. orders.

Shipping:
Pre-paid by customer or C.O.D.

Returns:

• Defective Merchandise: In the unlikely event that you receive defective merchandise, you must receive a return goods authorization number from Uniquities of Florida, and items must be returned within 10 days of receipt. If merchandise is returned without a return goods authorization number it will be refused or charged 30% re-stocking fee at the decision of Uniquities of Florida. Merchandise must be returned and prepaid by the customer. Upon an evaluation by our authorized service technician we will, at our option, replace the product.
• Inspect Your Merchandise: When you receive an item that is shipped to you from a freight company whether it is being delivered to your location or to a freight terminal. Be sure to open the box or crate and inspect the merchandise thoroughly before accepting and signing for the delivery. We cannot be held responsible for any costs incurred to replace damaged merchandise that has been accepted and signed for. If you discover upon inspection that the merchandise is damaged, simply refuse to accept the delivery and we will replace that item at no additional cost to you once it has been returned to us from the freight company.
• Non-Defective Merchandise:
  Where no error was made on our part, you must contact Uniquities of Florida. We will, at our discretion, issue a returned goods authorization number. Merchandise returned with our permission, subject to our inspection, will be accepted for credit less a 20% restocking fee. Returned merchandise must be freight prepaid by the customer. All merchandise must be returned undamaged, unused, and in it’s original packaging. If merchandise is used or has been installed Uniquities of Florida will not authorize the return.
• Custom Orders: Orders for custom made merchandise are non-cancelable and non-refundable.

Residential Freight Deliveries:
In most cases, the freight company used to deliver to a local terminal is not the same company that offers residential deliver. Therefore, when your merchandise arrives at the freight terminal, it is then transferred to a local delivery service. Companies that offer residential delivery have their own policies. In most cases where a residential delivery has been specified for large items we charge a flat $70.00 residential delivery fee which covers getting your merchandise delivered to your address. Residential delivery services are not necessarily responsible for taking items off their truck and bringing them into your home or garage. Some local delivery services may offer to do this for you at no charge, others may offer to do this for a fee, and others may not have the capability of off loading at all. Be prepared to deal with this when your shipment arrives or when you are called to schedule delivery.

Airfare:

Call us for approval for your air fair reimbursement. USA customers only. Airfare reinvestment policies are 5% of your purchase up to $1200 per couple.

Prices and availabilities are subject to change without notice.

For further questions regarding these policies, please contact us.